Privacy Policy (GDPR)
This privacy information applies to the processing of personal data carried out by FSTVS (operating under Chocolate Elvis Limited) when you visit our website, register an account with us, subscribe to one of our packages, post a job, contact us, or other interactions with us.
It is important that FSTVS uses your data only in accordance with applicable data protection legislation, in line with your expectations and in a transparent manner. This policy sets out information about what data is collected, why it is collected, how it is used and your rights regarding the collection and use of your data.
Who is collecting the data?
FSTVS (operating under Chocolate Elvis Limited),
Oak Gates, 157 Queens Road,
Weybridge,
Surrey,
KT13 0AD,
United Kingdom
The information we collect
The personal data that we collect about you is information that you give us through registering an account, subscribing to one of our packages, becoming a sponsor, posting a job, contact forms, and email newsletter/notification preferences.
Personal information we collect may include your:
- Name (first name and surname)
- Email address
- Email preferences
- Other information relevant to specific services FSTVS provides
Digital data may be collected when you visit our website, including IP addresses, browser data, traffic data, and user patterns. If you subscribe to our email newsletter/notifications, we may collect data regarding which newsletters you open, your location when opening them and whether you access any links inserted in them.
We do not hold any data or personal information in regards to job applications – this is handled by the individual studio or company.
What do we do with the information we gather
Depending on your relationship with FSTVS and the preferences you have indicated, information that we hold about you may be used by us for the following purposes:
- To contact you in case we have a problem or query regarding your account, studio listing, or job posting.
- Send you promotional, marketing or other information by electronic means such as jobs, events, news, or third party promotions.
- To monitor the effectiveness of our communications with you, we may use tools such as email tracking – this records when an e-newsletter from us is opened and/or how many links are clicked within the message. The data from this tracking is generally used in an aggregated and anonymised form.
- To present anonymously to sponsors to demonstrate our demographic.
You can opt out of receiving our communications at any point simply by contacting us at aloha@fstvs.net
How will we manage and keep your information?
We will keep your information safe, and will only keep your information as long as is necessary.
- Studio profile data will be kept indefinitely, unless requested to be removed permanently. All Studio profile data is publicly published on the website EXCEPT the name and email address of the personnel who registered it – this is stored internally for contact purposes.
- Crew data will be kept indefinitely unless requested to be removed permanently.
- Contact forms and other entry form data will be deleted every January
- All data related to job postings will be retained for a period of up to 6 months and will then be deleted permanently.
You can remove your data from our systems at any point simply by contacting us at aloha@fstvs.net
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information that you think is inaccurate.
Will the data be shared with any third parties? How is it safe?
FSTVS will not share any personal data with any third parties or external organisations, other than companies carrying out work on our behalf. Our web hosting platform is WordPress, we are using Eventbrite for event registrations, and Paypal for subscription payments. Links to these companies’ privacy policies are below:
- TicketTailor – for event registration
- Paypal – for taking payments
- Google Analytics– we use Google Analytics to collect statistical data
How can I access information held about me, and/or correct the information?
You can ask us about any personal data that we hold about you and you can also request to receive a copy of that personal data – this is called a Subject Access Request. To make a Subject Access Request you will need to provide proof of your identity such as a copy of your passport, birth certificate or driving licence before your request can be processed.
To help us deal with your request, please try to be as clear as possible about the information you are seeking. Once we have received your Subject Access Request, and proof of identity, you will receive a response from us within one month and you will be able to get copies of any information we hold on you. However, exemptions to disclosure may apply in some circumstances.
Subject Access Requests should be sent to:
FSTVS (operating under Chocolate Elvis Limited)
Oak Gates, 157 Queens Road,
Weybridge,
Surrey,
KT13 0AD,
United Kingdom
At any time, you may request that we delete or correct your personal information. If you wish to correct any information on you held by us simply contact us at aloha@fstvs.net
Links to other websites
Our website contains links to other websites that may be beneficial to you. However, once you have used these links to leave our site, you should note that we do not have any control over that other website or its content. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Changes to our privacy policy
We keep this Privacy Policy under regular review and we will include any updates on this web page. Any changes will apply from the time that they are posted.
How to contact us
If you have any questions or complaints about our privacy policy or would like a copy of some or all of the information that we hold about you, please either email or write to us:
By email to: aloha@fstvs.net
Write to us at:
FSTVS,
35 High Park Road,
Farnham,
GU9 7JJ,
United Kingdom
